TERMS & CONDITIONS

Brand: Too Dramatic  

Effective Date: October 31, 2026

Last Updated: October 31, 2026

Welcome to Too Dramatic. These Terms & Conditions govern your access to and use of our website, products and services.

By accessing our website, browsing our collections or placing an order, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them.

If you are not comfortable with the conditions outlined in these Terms & Conditions, please refrain from accessing our website or making a purchase through it.

1. Eligibility to Use Our Website

By browsing Too Dramatic or completing a purchase, you acknowledge and agree to the following:

  • You are of legal age and have the capacity to enter into a legally enforceable agreement under the laws applicable in India.

  • The details submitted during your visit or purchase, including your personal information, billing details, contact number, and delivery address, are genuine, accurate, and current.

  • Any purchase made through our website is intended for a legitimate and lawful purpose.

  • You agree not to access or use our website in connection with fraudulent conduct, illegal activities, or any action carried out without proper authorisation.

2. Definitions

For the purpose of these Terms & Conditions:

"Brand, We, Us or Our" refers to Too Dramatic.

"Website" or "platform" refers to the official Too Dramatic website through which our products and services are offered.

"Customer" or "user" refers to any individual who visits, accesses or uses our website.

"Products" refers to all jewellery, accessories and other items listed for sale on our website.

"Order" or "Transaction" refers to a purchase request placed by a customer through our website.

"Transaction Amount" refers to the total amount payable by the customer for an order, including applicable charges.

"Payment Instrument" refers to any authorised payment method supported on our website, including credit cards, debit cards, UPI, net banking, wallets and other available payment methods.

3. Use of the Website

You agree to use our website only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

  • Use our website for fraudulent, misleading or unlawful activities.
  • Attempt to gain unauthorised access to our website, systems or customer accounts.
  • Upload or transmit viruses, harmful software or malicious code.
  • Use, duplicate, republish, share, extract, or exploit any material from our website without obtaining prior written consent from Too Dramatic.
  • Impersonate another person or provide false information.
  • Disrupt, compromise, or attempt to affect the website's security, performance, or intended functioning.
  • Use our website in any manner that may harm Too Dramatic, its customers or its business operations.

Too Dramatic may limit, temporarily suspend, or block website access if there are reasonable grounds to believe that any of these Terms & Conditions have been breached.

4. Product Information & Descriptions

At Too Dramatic, we make every effort to provide accurate product descriptions, photographs, specifications, prices, and other relevant information.

Please note the following:

  • Product colours and appearances may vary slightly depending on lighting, photography conditions and individual screen settings.
  • Product photographs are intended to represent the actual products as accurately as possible. Minor variations may occur.
  • Jewellery containing natural stones, pearls, crystals or other decorative elements may have slight variations in appearance.
  • Product dimensions, sizes, materials and specifications are mentioned wherever applicable. Customers are encouraged to review these details carefully before purchasing.
  • Product availability may change without prior notice.
  • We reserve the right to correct unintentional errors in product descriptions, images, pricing or availability.

Too Dramatic sources its jewellery from wholesalers and suppliers.Not every item featured on our website is directly produced or manufactured by Too Dramatic. Product descriptions and material specifications are based on the information available to us and the relevant product details.

Any product features, including 18K gold plating, stainless steel, anti-tarnish properties, waterproof properties or hypoallergenic characteristics, will be stated according to the specifications of the respective product. These features should not be assumed to apply to every product unless expressly mentioned.

5. Pricing & Payments

- All prices displayed on our website are in Indian Rupees (INR), unless otherwise specified.

- Product prices are subject to change without prior notice.

- The applicable product price and shipping charges will be displayed during checkout.

- Orders will be processed after successful payment confirmation, where prepaid payment is selected.

- We accept payments through the authorised payment methods available on our website.

- Customers are responsible for ensuring that their payment details are accurate and authorised.

- We reserve the right to cancel or hold orders where fraudulent, suspicious or unauthorised payment activity is reasonably suspected.

Too Dramatic shall not be responsible for payment failures, delays or technical errors caused by banks, payment gateways or third-party payment service providers beyond our reasonable control.

If a payment has been deducted but an order confirmation has not been received, customers are requested to contact our support team with the relevant transaction details.

6. Order Confirmation & Processing

Once an order has been successfully placed, an order confirmation will be generated through our website or communicated through the contact details provided by the customer.

Customers are responsible for checking their order confirmation and ensuring that the following details are correct:

  • Product selection
  • Quantity
  • Size and colour, wherever applicable
  • Shipping address
  • Contact number
  • Payment details

Orders are processed for dispatch after placement. Therefore, customers are requested to review all order details carefully before completing their purchase.

7. Order Cancellations

All orders are processed for fulfilment after they are placed.

Orders cannot be cancelled or modified once successfully placed.

Customers are requested to carefully verify their product selection, size, quantity, shipping address and contact details before completing checkout.

In case of an accidental duplicate order or a payment-related issue, customers may contact our support team. Any such request will be reviewed in accordance with applicable law and our operational capabilities.

8. Shipping & Delivery

Too Dramatic aims to dispatch orders within the estimated processing timelines communicated on the website.

Please note:

  •  Delivery timelines displayed on our website are estimates and may vary depending on the delivery location and courier service.
  • Delays may occur due to weather conditions, courier operations, public holidays, transportation disruptions or other circumstances beyond our reasonable control.
  • Once an order has been handed over to the courier partner, delivery is subject to the courier company's operations.
  • Shipping charges, wherever applicable, will be displayed during checkout.
  • Customers are responsible for providing a complete and accurate shipping address and reachable contact number.
  • Address changes may not be possible once an order has been processed or dispatched.

Too Dramatic shall not be responsible for delays caused by third-party courier partners or circumstances beyond our reasonable control. However, we will make reasonable efforts to assist customers with shipment-related concerns.

9. Return, Refund & Exchange Policy

At present, Too Dramatic does not offer a general return, exchange or refund facility.

All purchases are considered final sale, and we do not accept returns, exchanges or refunds for:

  • Change of mind.
  • Incorrect product selection.
  • Incorrect size selection by the customer.
  • Personal preferences or general dissatisfaction.
  • Products purchased after reviewing the product description and specifications.

We strongly encourage customers to review product photographs, descriptions, measurements, sizes, materials and other specifications before placing an order.

Our team will be happy to assist with product-related questions before purchase.

However, this policy does not exclude any rights or remedies available to customers under applicable consumer protection laws in India. Concerns involving defective, damaged, incorrect or misrepresented products will be handled in accordance with applicable law.

Customers are requested to contact our support team if they receive an incorrect or damaged product so that the matter can be reviewed.

10. Product Care & Usage

Jewellery requires appropriate care and handling to maintain its appearance and finish.

We recommend that customers follow the care instructions provided with their products or on the relevant product pages.

General care recommendations include:

  • Avoid exposure to perfumes, lotions, cosmetics and harsh chemicals.
  • Store jewellery in a clean, dry place when not in use.
  • Avoid rough handling, pulling, bending or dropping delicate jewellery.
  • Remove jewellery before activities that may cause excessive friction or impact.
  • Handle jewellery containing stones, pearls, resin or delicate embellishments with extra care.
  • Keep jewellery away from excessive moisture unless the specific product is advertised as suitable for such exposure.

Product longevity depends on usage, handling, storage and maintenance.

Unless expressly stated for a particular product, Too Dramatic does not provide a repair service, repair guarantee or additional product warranty.

Nothing in this section limits any rights or remedies available under applicable law.

11. User Reviews & Submitted Content

Customers may submit reviews, feedback, photographs, comments or other content through our website or official communication channels.

By submitting content, you agree that:

  • The content is genuine and does not contain misleading information.
  • The content does not violate any third-party intellectual property or privacy rights.
  • The content does not contain abusive, defamatory, discriminatory or unlawful material.
  • The content is not submitted for fraudulent or promotional manipulation.

By submitting reviews, photographs or other content, you grant Too Dramatic permission to use, reproduce and display such content for website, marketing and promotional purposes, subject to applicable law.

We reserve the right to remove or decline to publish content that violates these Terms or applicable law.

12. Intellectual Property

All content displayed on the Too Dramatic website, including but not limited to:

  • Brand name and logo
  • Product photographs and videos
  • Website graphics and designs
  • Product descriptions and written content
  • Marketing materials
  • Website layout and visual elements

is owned by Too Dramatic or used with appropriate permission or rights.

No individual or business may copy, reproduce, modify, distribute, publish or commercially use our content without prior written permission.

Unauthorised use of our brand identity, photographs, designs or other intellectual property may result in appropriate legal action.

13. Limitation of Liability

Too Dramatic makes reasonable efforts to ensure that our website, product information and order processing services operate accurately and efficiently.

However, to the extent permitted under applicable law, we shall not be responsible for:

  • Temporary website interruptions or technical errors.
  • Delays caused by third-party service providers.
  • Payment gateway or banking failures beyond our reasonable control.
  • Minor variations in product appearance caused by lighting or screen settings.
  • Losses arising from the customer's failure to provide accurate order or delivery information.
  • Damage resulting from misuse, negligence or failure to follow applicable product care instructions.
  • Nothing in these Terms shall exclude or restrict any liability, consumer right or legal remedy that cannot lawfully be excluded or restricted under applicable Indian law.

14. Privacy & Personal Information

Your privacy is important to us.

Any personal information collected through our website, including your name, contact number, email address, shipping address and order details, will be handled in accordance with our Privacy Policy and applicable data protection laws.

We use customer information for purposes such as:

  • Processing and fulfilling orders.
  • Arranging shipping and delivery.
  • Providing order updates.
  • Responding to customer enquiries.
  • Providing customer support.
  • Meeting applicable legal and regulatory requirements.

For further information regarding how we collect, use and protect your information, please refer to our Privacy Policy.

15. Third-Party Services & Links

Our website may contain links to or integrations with third-party services, including payment gateways, courier partners and other external platforms.

These services are operated independently and may be governed by their own terms, conditions and privacy policies.

Too Dramatic does not control the policies or operations of third-party platforms and shall not be responsible for issues arising solely from their independent services.

However, we will make reasonable efforts to assist customers with concerns relating to their orders.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with the use of our website or purchases made through Too Dramatic shall be handled in accordance with applicable Indian laws and shall fall under the jurisdiction of the competent courts and consumer authorities as determined by applicable law.

17. Changes to Terms & Conditions

Too Dramatic reserves the right to update, modify or revise these Terms & Conditions from time to time.

Any changes will be published on this page along with the revised effective date.

Customers are encouraged to review this page periodically to stay informed about our policies.

Continued use of our website after updated Terms have been published will be subject to the revised Terms, to the extent permitted by applicable law.

18. Customer Support & Grievances

We value our customers and aim to provide a smooth and transparent shopping experience.

For questions, concerns, order-related issues or grievances, customers may contact us through the following channels:

Email: toodramaticjewellery@gmail.com

WhatsApp: +91 77805 38587

We will make reasonable efforts to acknowledge and address customer grievances within the timelines prescribed under applicable law.

Grievance Officer: Gana Haindavi, Founder, Grievance

Contact Details: https://toodramatic.com/pages/contact

Thank you for choosing Too Dramatic. We appreciate your trust and support and look forward to being a part of your everyday moments.

Be dramatic. Be you.