Shipping & Delivery Policy

October 20, 2026

At Too Dramatic, we want every jewellery purchase to be a delightful experience. We take care to process, package, and dispatch your orders so your favourite pieces reach you safely.

Kindly review our terms regarding shipping and delivery prior to making a purchase.

1. Order Processing

Orders are processed once your order is confirmed and payment is verified, where applicable.

Please allow 1–3 business days for order processing and dispatch, unless otherwise communicated.

Orders placed on Sundays, public holidays, or during sales will be processed on the next working day.

2. Shipping Partners

We ship orders through trusted courier and postal services, including:

India Post
DTDC

The shipping partner will be selected based on serviceability, destination, and operational availability.

3. Shipping Charges

A flat ₹99 delivery charge applies to every order, in addition to the product price.

The delivery charge will be displayed during checkout so you can review the complete order total before confirming your purchase.

4. Estimated Delivery Time

Delivery timelines may differ depending on your location and the courier service assigned to your order.

Orders are generally expected to arrive within 5–7 business days after dispatch. Deliveries to remote locations or areas with limited courier service may take longer.

Delivery times are approximate and may be affected by weather conditions, courier delays, public holidays, or other unexpected situations.

5. Order Tracking

Once your order is shipped, we’ll share the tracking details using the contact information you provided at checkout.

You can track your package through India Post or DTDC, depending on the courier assigned to your order.

If your order is delayed or you need any help, please reach out to us with your order number.

6. Address Accuracy and Delivery Attempts

Please double-check your shipping address, PIN code, and contact number before placing your order.

If delivery is unsuccessful due to incorrect details or repeated failed delivery attempts, additional shipping charges may apply for reshipping your order.

7. Returns, Refunds and Cancellations

Too Dramatic follows a no-return and no-refund policy for general customer preferences or changes of mind. Please review product descriptions, images, and details carefully before placing an order.

Order cancellations are not accepted once an order has been placed, except where required by applicable law or expressly agreed to by Too Dramatic.

If you receive an incorrect, damaged, or defective product, please contact us promptly with your order number and supporting photographs so we can review the issue and assist you in accordance with applicable consumer-protection requirements.

Nothing in this policy limits any rights or remedies available to customers under applicable law.

8. Delayed or Lost Shipments

We partner with India Post and DTDC to deliver your orders, but unexpected delays may occasionally occur.

If your order is taking longer than expected or appears to be missing, please reach out to us with your order details for assistance. We’ll check the shipment status and assist you by coordinating with the respective courier partner.